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Privacy Policy

Last updated:  7/07/2025

Who We Are
Faraway Shores Travel is operated by Sharon Johns, an independent travel specialist, operated under Inteletravel UK, ABTA membership P7384. Inteletravel UK are appointed agents of our ATOL-protected suppliers. 

Our website address is: https://www.farawayshorestravel.co.uk/

What Information We Collect and Why

Contact Forms


When you submit our booking inquiry form or team interest form, we collect:

  • Name and email address - to respond to your inquiry

  • Travel preferences and budget - to provide relevant recommendations

  • Travel dates - to check availability and plan your trip

  • Any additional information you provide - to better serve your needs

Legal basis: Legitimate interest in responding to your inquiry and providing travel services.


Website Analytics
We use Google Analytics to understand how visitors use our website. This includes:

  • Pages visited and time spent - to improve our website

  • General location (city/country level) - to understand our audience

  • Device and browser information - to ensure compatibility

This data is anonymized and cannot identify you personally.
Legal basis: Legitimate interest in improving our website and services.


Cookies
Our website uses essential cookies to:

  • Remember your form preferences during your visit

  • Ensure the website functions properly

  • Provide analytics (via Google Analytics)

You can control cookies through your browser settings.


How We Use Your Information
We use your personal information to:

  • Respond to your travel inquiries - providing quotes and recommendations

  • Plan and book your travel arrangements - coordinating with suppliers

  • Communicate about your trip - sending updates and confirmations

  • Improve our services - understanding what works best for our clients

  • Send occasional updates - only if you've expressed interest (you can unsubscribe anytime)

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Who We Share Your Information With


We may share your information with:

  • Travel suppliers (hotels, airlines, tour operators) - only as necessary to book your trip

  • Payment processors - to handle secure payments

  • Professional advisors - accountants, lawyers (under confidentiality agreements)

We never sell your personal information to third parties for marketing purposes.


International Transfers
Some of our travel suppliers are located outside the UK/EU. When we share your information internationally, we ensure appropriate safeguards are in place to protect your data.


How Long We Keep Your Information

  • Inquiry forms: 2 years (or until you ask us to delete them)

  • Booking information: 7 years (for accounting and legal requirements)

  • Analytics data: 26 months (Google Analytics default)
     

Your Rights
Under UK GDPR, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your information (in certain circumstances)

  • Restrict processing of your information

  • Object to processing based on legitimate interests

  • Data portability - receive your data in a portable format
     

To exercise these rights, contact us at farawayshorestravel@gmail.com

Data Security
We take appropriate security measures to protect your personal information, including:

  • Secure hosting with regular backups

  • Encrypted data transmission

  • Limited access to personal information

  • Regular security updates

However, no internet transmission is 100% secure. We cannot guarantee absolute security.

Third-Party Links
Our website may contain links to other websites (such as hotels or attractions). This privacy policy only applies to our website. Please review the privacy policies of other websites you visit.

Children's Privacy
Our services are intended for adults (18+). We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

Changes to This Policy
We may update this privacy policy from time to time. We will post any changes on this page and update the "last updated" date. For significant changes, we may notify you by email.

Contact Us
If you have questions about this privacy policy or how we handle your personal information, please contact us:
Sharon Johns
Faraway Shores Travel
Email: farawayshorestravel@gmail.com

For data protection concerns, you can also contact the Information Commissioner's Office (ICO) at: https://ico.org.uk

This privacy policy is designed to comply with UK GDPR and applicable data protection laws.
 

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